Companies can ask for reviews via automatic invitations. You have to do it fast otherwise .. also tradesy dont pay you right away for commissions on your stuff that you selI. If by chance an item received is questionable, they have a review process to protect the buyer unlike many other sites out there. It says that everything is guaranteed authentic but you have to know your stuff to know if it is authentic. PleaSe do not trust their promise of selling AUTHENTIC items ! Then, I purchased a Gucci Britt, which is the type of bag that I always take with me when I travel, so I love it. Another difference between eBay and Tradesy is the eBay auction feature that lets sellers set time limits on sales and favours the highest bidder with this; youre guaranteed to get the best price. Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. An easy-to-use and user-friendly mobile app and online platform. And for any sales that are over the price, they issue a commission fee of 19.8%. It offers free shipping for all products except wedding gifts. Just needed a special dress and there's no where to shop. Tradesy is a great marketplace for fashionistas selling high-end, luxury items for a reasonable price. I will never use nor would I ever recommend selling on this site. These include undergarments, children's toys, hazardous materials, tobacco products, and many others. How many days has it been since you purchased the handbag? A quick tour for Tradesy buyers - Help Center -Tradesy will return all items under $150 back to the seller if buyer requests return. You can also go with the option of transferring them to your debit card, PayPal, or bank account. Its very frustrating to feel like youre not being understood or that youre not getting the help you need. That is, if the purchased item does not meet the criteria, buyers can receive store credit. This company is a rip off. No problem. In the rare case that a buyer has doubts about the authenticity of an item purchased on Tradesy, we will pay for you to ship the item to our headquarters for a rigorous in-person authentication. That said, it offers some incredible services that you cannot get on Poshmark or eBay (which typically charges half as much in commissions), such as prepaid shipping. Talk about what services you provide. This processing fee is covered by Tradesy at the time of check out when a buyer places an order, so there is, unfortunately, no way to waive this fee unless you decide to use your earnings to shop on Tradesy. I was thinking about selling a few things on tradesy, but with all the warnings, i'm not so sure anymore. Trusted by thousands of online resellers, OneShop is the all-in-one tool that helps you increase your sales and grow your business. Sellers on Tradesy can enjoy a prepaid and pre-addressed shipping kit for packaging the item and then delivering it to a preferred drop-off location. 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I'm hoping that the bag I've purchased is from a none smoking home. Tradesy allows you to buy and sell designer wear, ranging from shoes and jackets to wedding gowns and accessories. Youll find a lot of answers to your questions about exactly how Vestiaire Collective works in our FAQs, but we thought wed kick off with a few key things you might want to know about when selling on Vestiaire Collective. It is available in the U.S., Australia, Canada, and India, but at the moment, users of Poshmark cannot buy or sell outside of their country. Keep it up Sitejabber you are winning! Anyways, I was looking forward to having my earnings available, when at the LAST MINUTE that a return is eligible (4th day), the buyer requests a return. The cost of your item will show no shipping charge, as Vestiaire does not add the cost of shipping to the price of the item until the buyer starts the checkout process, and then the cost of the label is separated in the order breakdown for the buyer. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible. The item cant be unbranded, and we may not accept the brand. If you plan to sell more expensive items, then eBay may be a cheaper platform as it offers a lower standard sales fee. no thanks. They only communicate your earnings when you list an item, they dont tell you that when you choose to cash out your earnings, you will be charged an extra fee for cashing out YOUR money. Photos must not come from the Internet; no retail photos or stock photos. OneShop lets you sell more by importing your existing listings and then quickly cross-listing them to several marketplaces with minimal effort. The seller was Brandville so beware! I don't want another piece of junk from them I just want a refund and never deal with this company again. However, if you are a professional seller, buyers will have 14 days to return your items. The seller that I had however was non-communicative and although I love my purchase, there was glue on the handles of the bag and the tissue paper that it was wrapped in stuck to this glue which makes me question the seller. I hope the class suit action closes this scam company down! The seller payout process is HORRIBLE. do you really have customer service people who speak with customers bc i never had that experience. If it is deemed misrepresented by our Returns Team we will issue a refund to the original payment source.Additionally, You can request a return for any reason within 4 days of delivery. This platform is especially suitable if you primarily have womens clothes and accessories to sell and will have the time to conduct social calls to action on the site to gain sales. They were well-packaged and beautiful. We recently received your feedback and wanted to follow up with you. I think it your database could be updated. However, this doesnt apply to wedding items. i can't find anything on the website. There was a hundred dollar coupon, and the bag was described as gently used. My 2nd purchase on Tradesy and just as good as the first. Using your earned money to make more money for themselves. Once your listing is live, youll be notified immediately via email. I'm so pleased with it and it's exactly as described! IT DOES NOT! to air the bag outside tradesy return policy for sellers - xarxacatala.cat In contrast, Tradesy does not offer as many tools for sellers. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The website is user friendly to navigate. I AM IN THE MIST OF COMMENCING CLASS SUIT ACTION. Replies to negative reviews in < 24 hours. Got a good deal on something I had been looking for. If the buyer has elected for an Authenticity check, you will be paid when the item goes through Vestiaire Collectives Quality Control & Authentication review. Although this did not work out with the seller, the platform backed me up. among us voting screen generator; hidden valley transfer station hours. However, the commission is one feature that factors into your earnings commission. To clarify, our team has actually been working remotely as we no longer have a headquarters. In the rare cases that a buyer has doubts about the authenticity of an item purchased on Tradesy, we will pay for you to ship the item to our headquarters for a rigorous in-person authentication. Each of your unique items must have its listing on the platform. Purchased an item from La Dolce Vitae, excellent service, arrived in 2 days, exactly as pictured in very good condition. Your item will now ship with Vestiaire's prepaid label. They refused to refund me back the money. Tradesy is a site to buy and sell designer-wear, ranging from jackets and shoes to wedding gowns and accessories. To us, your feedback is everything, wed love to hear from you. We want to do anything we can to make each experience worthy of your best possible rating! Now it is Vestaire and nobody will help me. Took a risk that it would fit and look as imagined from the photo as it was at a price I could afford to lose, the return for credit didn't really encourage me to try more expensive choices. A 19.8% commission rate is used for any sales over $50. You will see your earnings have already had the selling fee and payment processing fee deducted. Many online sales platforms have problems attracting customers to their sites. Hi Sandra, We hate that you had a bad experience. That said, it provides some services that are not available on eBay (which charges roughly half as much in commissions), such as pre-paid shipping. The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. It was easy to place the order, the shoes came in as promised. Can You Pay Off a credit card with another Credit card? However, sellers must be aware that Tradesy only allows the selling of authentic items in the following women's fashion categories: Any replicas, counterfeited items, or items not manufactured for retail sale are not allowed. Help Center - Vestiaire Collective Download the Tradesy app today to get access to the best designer deals and create your own resale listings in minutes. Putting money down right away to see if it's a match is not a problem, as there is no upfront payment required until after the trial. The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. I highly recommend this Website. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. Thank you! More than 70% of your product should be in the photo (we recommend a complete item photo for the first photo). Tradesy on the App Store However, where it is probably a good place to buy, the sites high commission structure makes it a costly choice for sellers. You can choose to disable the option to make an offer on an individual item or your entire closet. This feature will help you find the best time to place your item on sale on the site. -Tradesy will return all items deemed above fair market value. Comments will be updated if resolved.Update; Tradsey stood behind thier customer service! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. As a seller, you can also propose offers to users that liked your items. How can i change the photo in my listing. when do I get to use this 25 hundred dollar bag? Punks! Since replicas and counterfeited items are everywhere, Tradesy set up an authentication system with a 99.7% accuracy that detects and automatically eliminates designer replicas or counterfeited items. Love the way this seller does business. Gain trust and grow your business with customer reviews. Tradesy authenticates every item listed on our platform using a combination of advanced technology and human expertise. never again. It was the worst experience of customer service they've had. I know that they guarantee it, but you are looking at spending more money for your own Authenticator to look at the piece, or you're shipping it off again to Tradesy. Overall, Tradesy is a higher-end luxury marketplace that features a chic and curated aesthetic. But all the reviews said it was legit and I could not find the item anywhere else. The sellers used to be able to keep their earnings. However, since all the clothing and accessories are secondhand, the prices are generally more affordable for the average shopper. You can see more about making an offer and settings, Welcome Tradesy Sellers! But other popular categories include: The bottom line is eBay is a relatively more diverse and global market than Video Tradesy, but this has pros and cons if you want to sell clothing and accessories online. Lesson learnt and I will not do any business with this site anymore. Tradesy are ignorant, unprofessional and teamed up with a company (authenticate first) who have their heads where the sun don't shine. You'll find more information on how to return an item to a Professional Seller just here. The bag was in perfect shape. Were always here to help. I was elated that an item that hasn't sold on Poshmark for a year has sold on Tradesy. All while saving up to 90% off retail. They take your money and don't give it to you. The seller is the best I would recommend this seller to anyone they go above and beyond for customer service and their trustworthy and they ship right away and their bags are authentic and they will respond to any questions that you have right away as well and I love that about them and if you're a repeat customer they give you a discount I just can't say enough good things about this seller and how wonderful they are!Lisa Cooper. On top of the site fee , they charge another fee to payout which can take up to 5 days. New Menswear. The Tradesy sales are yet another impressive feature you can utilize in the company. I will write to BBB and I hope people will do the same. That means you buyers can return the sold item if it doesnt match their specifications. I would highly recommend you look at RealReal or even ebay as I have sold over 100 items on both and although there is occasionally that one off glitch, they do protect the seller and are very fair from a buyer perspective as well. I have removed all my items from this shady scam company. For items priced at less than $150, the payment processing fee . You can see more about making an offer and settings here, and how to handle a counter offer here. Tradesy has been wonderfully responsive and I would give 5 stars for their communication. Not to worry, as this article will provide you with everything you need to learn before listing your items for sale and keeping your earnings safe. I chose the product because it was a pair of shoes I had wanted for several years that had been discontinued, and this was the first time I had seen a pair for sale that were my size and in perfect, brand new condition! You would figure a company that charges 19% commission would encourage more selling. The high costs and slow pay earned Tradesy a substandard Husl$score. Buyers are unable to return items, but if they get an item that does not match the listing details, they can contact Vestiaire Collective to have the item inspected and authenticated by experts. Is the commission rate different on Vestiaire Collective? How did the two big black marks were there within 5 second I got it if it left the headquarter in perfect condition. That is, if the purchased item does not meet the criteria, buyers can receive store credit. Two days later the bag of my dream bag arrived. We want to do anything we can to make each experience worthy of your best possible rating. Time-consuming but entertaining to have so many items to look at, need to take a little risk without being able to try things on, but my first try was a the most fun dress I've ever owned. Only complaint, I got an email offering $50 off my first purchase AFTER it was on it's way, so I'm not sure if I'll get to use it. Your Bag is Empty, Start Shopping! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. Consider holiday gift experiences. Horrible experience. When you purchase fake brand products from Tradesy, youll get reimbursed in full. Like Tradesy, the label is free of charge (paid by buyers) and provided at the time of sale. i bought a bag for over 700$ this is my 4th purchase. I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO RUN from this site save yourself the craziness of poor business practices. Tradesy Return Policy for Sellers. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. A quick tour for Tradesy sellers - Help Center This is a warning to sellers. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you.