Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). This means that we may include adverts from us and third parties based on our knowledge of you. Ice skating was being thoroughly enjoyed by family groups. Only complaint was poor punctuation on menu, commas needed to sort list of fillings- very confusing! Thank you. The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. Wet & Brown Lettice leaf's. Sadly we wont be returning for lunch again, when you pay this much I expect quality.More, 3 people chose food Planters at Bretby Ticket Portal Home Branches My Account Search 0 Basket Home Visit our homepage; My Account Manage your details; FAQs Got a question? 2 photos. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. Tagine had cool spots! One cream slice had become a cream slide. I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. Husband tried the special, cottage pie, cleared the plate! We noticed that many people who arrived after us had already had their food. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether. First to Review. Bretby Garden Centre - Google My Maps Planters At Bretby: Bretby Garden centre - See 216 traveler reviews, 30 candid photos, and great deals for Burton upon Trent, UK, at Tripadvisor. Service was wonderful. Hopefully, just a bad day. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. This website is using a security service to protect itself from online attacks. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' Won't be revisiting. The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter. Bretby Garden Centre - ice rink returns to Planters Garden Center. Planters At Bretby | Garden Centre Guide Tripadvisor performs checks on reviews. just look out for our black pop up gazebo. The sausage were not particularly nice - the bacon tasted nice but was swimming in grease. Change opening hours Assortment Annuals Houseplants Perennials View the most recent news articles 01283 703355 info@plantersatbretby.com https://www.plantersgc.com/ Rating Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, we've got it. Crockery all in good order; tea pits poured well. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. The access road to the car park is punctuated by speed humps and rather over the top billboards, in my opinion needlessly drawing your attention to their products. Its all very well saying that you should take up the issue at the time of it happening, I did and where did it get me insults and bad attitude, being told that I had nothing to complain about. even though the food, the service and the attitude completely wrecked my being taken out for Mothers Day lunch. Theres always a relaxed atmosphere while browsing but I have to say the last couple times Ive visited, there seems to be loud music playing from speakers where the ice rink normally is. Note: your question will be posted publicly on the Questions & Answers page. Our aggregate rating, Sluurpometro, is 84 based on 619 parameters and reviews, If you need to contact by phone, call the number +44 1283 703355, An error has occurred! queues to order were VERY slow moving. 171. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. The Garden centre is first class, well stocked and clearly laid out with good parking.In the spacious restaurant I choose the full English breakfast with a latte.You were given a tracking disc which when you placed on the base on your table identified where you were sitting , this worked very well.The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful.The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter.The latte was one of the best I have had for some time.The total bill came to 10.48.In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. We've had quite a lot of families already come down to have a go on the ice. +44 1283 703355. . The rink can cater for up to 60 people at one time and stewards are on hand to offer their expertise on skating and make sure everyone is safe. If you are a WordPress user with administrative privileges on this site, please enter your email address in the box below and click "Send". So sad. - Review of Planters At Bretby, Burton upon Trent, England Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. 2/2/2010. commas needed to sort list of fillings- very confusing! This website is using a security service to protect itself from online attacks. We're back at Planters at - The Open Air Country Fair | Facebook I initially sent the following through to their Facebook page and got a 'give us a ring' response. Luke warm soup, overcooked fish and undercooked bacon, bacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not return. We are very sorry to hear your experience was anything less than perfect.We would love to resolve this situation and hear a little bit more about your visit. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. Thanks for the review, we are so pleased you enjoyed the food and our service We are very sorry to hear your breakfast experience was less than perfect.We would love to resolve this situation and hear a little bit more about your visit. Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. Buy Houseplants at The Plant Room in Richmond, Maximize Your Garden's Potential: The Ultimate Guide to Pruning in February, Why Hiring Is Easier Than Buying A Ladder Equipment Or Others Tools. The salad was sadly very disappointing! Christmas is already getting its skates on at Planters in Bretby, with the return of its popular ice rink for another year. PLANTERS AT BRETBY, Burton upon Trent - Tripadvisor which when you placed on the base on your table identified where you were sitting , this worked very well. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Poor quality food. Not usually one to complain but poor service and poor portions. Own or manage this property? PLANTERS AT BRETBY, Burton upon Trent - Tripadvisor You will then receive an email that helps you regain access. The rink, now in its third year, has become a big hit with the public and has now returned to the garden centre again. More information can be found on Planters at Bretby's website . Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - itsnot rocket science.More, We paid for our food at 13:19 and it finally came to the table at 14:10.